Frequently Asked Questions

What does the Annual Accreditation Fee include?

  • Full report detailing recommendations and best practice specifically for your business.
  • On going advice and support to reach Child Friendly Approved status.
  • Staff training on Child Friendly Customer Service via E Learning course.
  • Use of our brand for all your marketing material.
  • Decal and certificate for display, as well as marketing support and advice.
  • Listing on CFA website and other large parent group websites.
  • Ongoing social media promotion specifically targeting parents.
  • Regular newsletters, including advice and tips on your Child Friendly Matters.
  • Ongoing feedback from parents using review cards, as well as our own review site, exclusively for accredited businesses.

Frequently Asked Questions

What happens if I haven't reached the minimum standards?

  That's not a problem at all!  Our Ambassadors will compile a report that highlights all the things you need to do to reach the Accreditation Scheme standards. As long as you are willing to put in place all the necessary changes, we will help you every step of the way.

How much does it cost to become accredited?

  Accreditation cost varies depending on the size of the business - starting from just £149 per annum. It won't take long to get this back - more families visiting and repeat business from existing customers (who will stay longer and spend more as a result of your Child Friendly facilities).

What types of Businesses can apply?

  Quite simply – all types of businesses are applying for our Accreditation!
As long as you welcome parents and young children into your establishment (and are willing to provide the facilities to cater for their needs), we would love to hear from you.

Our Pledge

“By joining the Child Friendly Approved Accreditation scheme, we are committed to providing and maintaining a child friendly establishment and are passionate about providing the best possible experience for parents and their children.”